Caplan’s Safe Shopping Experience

Safety is our top priority and the following will outline what you can expect from us when you book a VIP appointment with one of our sales associates.

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Entrance Monitoring

Customers will be greeted by a Caplan’s representative who will ask health-screening questions prior to entering the store.

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Protective Masks

Masks are mandatory for all employees and customers and should always be worn while shopping in our showrooms. Caplan’s will happily provide masks to customers if needed.

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Physical Distancing

There will be a limited number of customers in the store, ensuring physical  distancing practices are followed throughout our showrooms.

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Cleaning Efforts

We have taken extra precautions to ensure all areas of the showroom are disinfected multiple times throughout the day by Caplan’s full-time professional cleaning staff.

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Product Handling

We have introduced a “Touch-Smart Selection” process for all display appliances within the showroom.

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Contactless Payment

Customers are encouraged to use credit or debit for their purchases

FEEDBACK?     Email:  safety@caplans.ca     Phone:  416.767.1655

Customers are encouraged to contact us with comments and feedback about their shopping experience with Caplan’s.