Excellent service with Caplan's and Thomas in particular. He was patient as I made decisions on... moreExcellent service with Caplan's and Thomas in particular. He was patient as I made decisions on what I wanted and really stepped up when it looked like delivery was going to stall. A delightful experience. less

I had a great experience shopping with Caplans. I was down on my luck with another store and Shaun went... moreI had a great experience shopping with Caplans. I was down on my luck with another store and Shaun went above and beyond to find exactly what I needed. Friendly, honest and diligent is what you get when you deal with Shaun or anyone at Caplans! Will always start my appliance journey at Caplans from now on! less

I would highly recommend Ali for all of your appliance needs! He went over and above to get my girlfriend... moreI would highly recommend Ali for all of your appliance needs! He went over and above to get my girlfriend exactly what we wanted, even during a time of an extreme shortage of fridges. His passion for what he does is obvious and he got us a better deal than any other store! less

Great experience, highly recommend, not pushy sales staff, good service, no complaints.

I'd bought a Panasonic microwave approx. 6 yrs. and unfortunately, due to cheap parts many manufacturers use today, the spring... moreI'd bought a Panasonic microwave approx. 6 yrs. and unfortunately, due to cheap parts many manufacturers use today, the spring in door handle somehow stopped working in that short time. Fortunately, I thought to contact the salesperson at Caplan's and was put in touch with Ashley Moradi, their excellent Sales Co-ordinator who resolved the issue to my complete satisfaction. She was great to deal with, communicated regularly and in general, demonstrated she understood what good customer service should be like and how to retain customers. less

Amazing experience with Shaun from Caplan's. I called on July 28th before closing and told Shaun what we were looking... moreAmazing experience with Shaun from Caplan's. I called on July 28th before closing and told Shaun what we were looking for. He quickly located a perfect fridge for our needs and we picked it up the next day and it’s already loaded with food within 20 hours of ordering - outstanding customer service less

Excellent experience with Chapman’s, as always. No concerns re: Covid, excellent recommendation for solving a unique fridge placement problem, fantastic... moreExcellent experience with Chapman’s, as always. No concerns re: Covid, excellent recommendation for solving a unique fridge placement problem, fantastic delivery/removal team. Highly recommend! less

Great Service!! Overall Great Experience!!..

Wonderful and reliable service. Always available, affordable and provide you the appliance.

We were thrilled with our experience with Caplan’s. Out fridge stopped working on one of the hottest days and we... moreWe were thrilled with our experience with Caplan’s. Out fridge stopped working on one of the hottest days and we were able to get it replaced within 2 days. The delivery came exactly on time and they were careful and adhered to COVID guidelines. We would certainly use Caplan’s again less

Excellent service, price and quality. Sales team (thanks Delon) is very helpful in guiding you to the right product... moreExcellent service, price and quality. Sales team (thanks Delon) is very helpful in guiding you to the right product without being pushy. Very competitive prices but much better service than some of their competitors. less

Was looking for a Dishwasher with specific specifications, and I wasn’t able to find it anywhere else. Caplan’s was great... moreWas looking for a Dishwasher with specific specifications, and I wasn’t able to find it anywhere else. Caplan’s was great for getting it ready for the next day for pick up and everything went smoothly.Dishwasher is running well and I would defiantly recommend Caplan’s less

I had a super urgent situation for one of my properties and needed washer dryer installed. I contacted Caplan... moreI had a super urgent situation for one of my properties and needed washer dryer installed. I contacted Caplan and within 24 hours, Ali Shojaei was not only able to assist me and took my call after hours, but got what I needed. I will definitely be using Caplan Appliance and highly recommend Ali Shojaei! thank you so much Ali! less

Caplans has been my go to place to buy appliances for over 30 years. They are dependable and trustworthy when... moreCaplans has been my go to place to buy appliances for over 30 years. They are dependable and trustworthy when it comes to delivering on their promises. Prices are competitive and their staff are well versed on meeting my needs. When something goes wrong , which it did in my last purchase they fixed it and made it right, due to their very reliable and personal service manager. This is what I believe builds trust and loyalty in business and they have never disappointed with follow through and quick responses. Buy here!! less

Ashley Moradi is an amazing ambassor for Caplan Appliances and Miele Dishwashers. Thank you for all your help. I called... moreAshley Moradi is an amazing ambassor for Caplan Appliances and Miele Dishwashers. Thank you for all your help. I called at least 4 or 5 companies and received no response however Ashley was quick to respond and more importantly followed through to completion. Amazing!!! less

Caplan's did a great job. My Account Manager Frank had all the information I needed to make confident decisions for... moreCaplan's did a great job. My Account Manager Frank had all the information I needed to make confident decisions for equipping my kitchen with all new appliances. He took time explaining the options and the details of each. He managed the limitations due to COVID well and even gave me a video tour so I could see what I was ordering. He also assisted when I later had to replace my washing machine; recommending a new one and ensuring speedy delivery. Thank you. less

We appreciated the customer service and the integrity of Mr. Caplan in making our purchase a pleasurable experience. We would... moreWe appreciated the customer service and the integrity of Mr. Caplan in making our purchase a pleasurable experience. We would buy here in furture with confidence! Thank you Caplan Appliances! less

In these unusual times when due to COVID 19 restrictions all purchases had to be done on line with curb... moreIn these unusual times when due to COVID 19 restrictions all purchases had to be done on line with curb side delivery I had to buy a … fridge!I was lucky to have the exceptional Caplan’s team on my side to help decide the the capability, look, size to fit my existing cabinet cut, to have it delivered, set in place and help answer all my questions!Throughout Caplan’s team showed professionalism and dedication!So far I am really happy with my Fisher Paykel fridge!Thanks less