I wanted to thank Caplan’s and especially Stephanie in Customer Service in helping us recently replace a Faber Exhaust Fan (that stopped working after only three years) at no extra cost. We had also bought a full Miele kitchen three years ago as well, and have been thrilled with everything.

From the initial contact with Matt Hebert to the delivery of my appliance, the service was professional, courteous and friendly. I have purchased several appliances over the last years from Caplan’s and have always been extremely satisfied. That’s what keeps me coming back! Congratulations on raising the bar with your personal service. Other appliance stores have a huge gap to fill to match your exceptional customer service!

Sam at Caplans did a fantastic job of helping us choose appliances to meet our requirements and went out of his way to ensure that our appliances were delivered exactly when we needed them. Thank you – service was awesome!

Sam at Caplans did a fantastic job of helping us choose appliances to meet our requirements and went out of his way to ensure that our appliances were delivered exactly when we needed them. Thank you – service was awesome!

We recently purchased and had delivered a suite of appliances from Caplans. The entire process, from beginning to end was positive and pleasurable. Our sales representative, Lise Lapierre, was extremely knowledgeable and helpful in our selection process and was accessible throughout the entire process. Pricing was extremely competitive and then some! Well done overall!!

I wanted to thank Caplan’s and especially Stephanie in Customer Service in helping us recently replace a Faber Exhaust Fan (that stopped working after only three years) at no extra cost. We had also bought a full Miele kitchen three years ago as well, and have been thrilled with everything.