“Shaun K.H., at Caplan’s Appliances has been the most helpful, friendly and communicative, salesperson I have encountered in a long time. He is so knowledgeable about all the appliances and he took the time to understand my appliance needs and budget. He was quick and patient in answering all my questions and provided me with important information that I would have never thought to ask. He left me with a high level of confidence in him and the appliances I chose. He has remained available and attentive with all follow-up and has simply bee a pleasure to deal with. Happy Customer.”

“We just completed our kitchen renovation and purchased our appliances from Caplan’s. Ed Quinn and Caplan’s were outstanding, from start to finish. Event when there were delays beyond Caplan’s control, they consistently worked to find a solution. Ed Quinn was responsive, knowledgeable and pleasant to deal with and we have already recommended Caplan’s to friends.”

“Buying appliances can be stressful, time consuming and annoying. The process was seamless with Caplan’s Appliances. Delon Geer was our Sales Account Manager. He was terrific.He was a quick and clear communicator over email (we asked a ton of questions) and was really knowledgeable about he product. Delon offere us a competitive price and did a wonderful job of scheduling our delivery (our entire order arrived within the timeframe that was presented to use when purchasing our appliances). When we visited the showroom, all the staff members we encountered were friendly, an they even offered us complementary coffee at the café across the road. I would 100% recommend shopping at Caplan’s Appliances, and I’ll gladly share Delon’s contact with anyone who is interested in buying new appliances.”

“Wow, Wow, Wow!!!!! All we ca say is Wow!

We purchased a Miele steam over from Caplan’s and we had a 2 hour cooking experience with Chef Deborah and Parnian and we had a great time. Our boys had an opportunity to cook and experience being the chef and sous chef and we were able to cook the food they made in the steam over. The whole family had a great time and we learned a lot about the combi-steam oven and how to use it better.

Oh, I forgot, the food we made tasted great!!

Thanks Chef Deborah and Parnian for a wonderful experience.

“I needed a new fridge urgently. Mathew Gautheri provided truly superb service from start to finish and this was much apprecaited. The speed of processing the order and delivery far exceeded my expectations and I am really grateful for this. Keep up the great work, Mathew!

Caplan’s is quite unique in that their overall focus is on excellend and there is a multi-level implementation to achieve it.”